Code Compliance’s policy, established by the Board of Supervisors, is that cases are generated through a formal complaint process, or through a referral from the Board of Supervisors or other agency.
That said, reporting party confidentiality is of great importance to the Code Compliance Division. Our office staff creates the case files that the Officers carry on site, and these files contain copies of the complaint forms-with all identifying information removed-so even the Officers have no knowledge regarding the origin of the complaint. The original complaint form remains in our office, in locked storage. Only when requested by the Court will this be information be released.