Access & Functional Needs

If you or someone close to you has a disability and other access and functional needs, you may have to take additional steps to protect yourself and your family in an emergency. Access and functional needs populations may have additional needs before, during, and after an incident in functional areas, including but not limited to: maintaining independence, communication, transportation, supervision, and medical care.

Individuals in need of additional response assistance may include those who have disabilities, live in institutionalized settings, are elderly, are children, have limited English proficiency, or are non-English speaking, or are transportation disadvantage.


FREED_Ability_Redefined_Logo Be prepared to transport required medical equipment. If you have concerns about evacuating with an access or functional needor are able to donate durable equipment in good condition for use in the event of an emergency, please contact:

Voice: (530) 477-3333
TTY: (530) 477-8194
Fax: (530) 477-8184
Toll Free: (800) 655-7732

Be prepared for Public Safety Power Shutoffs and have a plan for extended outages.

Prepare for a Public Safety Power Shutoff (PSPS) and Public Safety Outage Management (PSOM)

Call 2-1-1 or 1-833-DIAL-211 to be connected to specific resources and updates. Dial 911 if you experiencing a life threatening emergency. 

Customers served by PG&E in Western Nevada County should stay informed and watch for PSPS information. Learn more here.  

Customers served by Truckee Donner Public Utility District in Eastern Nevada County should stay informed and watch for PSOM information. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity. NV Energy has announced an expansion of their wildfire safety de-energization program Public Safety Outage Management (PSOM) where, based on catastrophic wildfire risk, NV Energy will de-energize transmission lines that deliver power to Truckee. Learn more here.

Office of Emergency Services updates, information on food and generator safety can be found here.  

PGE-Tall-LogoMore information can be found at or by emailing
Community Wildfire Safety Program Fact Sheet

Prepare special accommodations if you, or members of your family, are unable to check one or more of the following:
  • Knows the predetermined emergency meeting place.
  • Knows the outside area contact information. 
  • Knows the location of the Go Bags and can put them in the car. 
  • Knows how to open the garage door if there is no power.
  • Is able to drive during daylight and night time.  
  • Is able to access transportation.
  • Is able to secure and transport required medical equipment.
  • Is able to be easily awoken in an emergency.